WIGAN’S ambulance chiefs want to hear locals’ views on the service.
The North West Ambulance Service deals with more than one million 999 calls every year and while it says it prides itself on its work, it wants to get even better. So the trust is seeking patients’ experiences of the service.
Director of Performance and Patient Experience, Sarah Byrom, said: “Calling for an ambulance is often a stressful and emotional time and understanding more about the experiences people have during these times is vital for the trust to truly shape the services we offer, find ways of improving and also identify where we are doing well.
“We hope that with this new online survey, people who have used our services in the past can log on and tell us about it. We welcome all comments and opinions.”
The survey can be accessed via the North West Ambulance Service’s website www.nwas.nhs.uk