Wigan carer is hailed by Corrie’s Roy and Hayley

North West Carer of the Year Michaela Heaton with Roy and Hayley from Coronation Street, David Neilson and Julie Hesmondhalgh
North West Carer of the Year Michaela Heaton with Roy and Hayley from Coronation Street, David Neilson and Julie Hesmondhalgh
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A WIGAN carer’s outstanding commitment has earned her a prestigious honour.

Michaela Heaton, from bespoke domiciliary service Belong at Home, won top prize in the Home Care Co-ordinator category at the Great North West Care Awards 2012.

The Springfield woman - a Soaps fan - was delighted to receive the award from two of her Coronation Street heroes, quirky cafe owners Roy and Hayley (actors David Neilson and Julie Hesmondhalgh).

Ms Heaton has been acknowledged for her outstanding contribution to care after being presented with a top award by Coronation Street stars David Neilson and Julie Hesmondhalgh at the Great North West Care Awards 2012.

Popular Michaela, from Springfield, celebrated in style at the lavish award ceremony on Friday, with a champagne reception and gourmet dinner, before accepting her award in front of proud colleagues and friends.

A judge at the awards described Michaela as: “An extremely enthusiastic, caring person always willing to put people first. Michaela also volunteers her free time to continue to care for others – a true inspiration to the care industry.”

Instrumental in the development of the Belong at Home service in Wigan and Leigh since joining the team two years ago, Michaela has continually shown enthusiasm and dedication to providing an exceptional standard of care for customers, developing strong relations and ensuring customers’ needs are always met with her trademark smile.

Bespoke domiciliary service, Belong at Home, provides first class care and support to older people that can still enjoy the comfort of their own home, and Michaela works tirelessly to ensure a continuity of carers is achieved to nurture trusting relationships and companionship.

Operations Director at Belong Tracy Paine, paying tribute to her, said: “I am thrilled Michaela has finally been acknowledged for all the hard work and commitment she has shown to our customers.

“Belong is passionate about treating our customers as individuals, and both they, and our staff are impressed with Michaela’s insight into the needs of older people.”

Michaela was today “delighted” to receive the award.

She said: “I am delighted to win this award.

“The success of Belong at Home is down to the passion and commitment demonstrated by each and every carer to promoting the values at the heart of Belong.

“ I have a great team working with me and together we can overcome day to day challenges to ensure our customers are happy.”

She will now attend the National finals, where she will be up against other regional winners from the category, at a prestigious London venue, next year.

The National Care Awards, supported by the Department of Health aim to promote best practice in the sector and recognise individuals who go the extra mile.

Operations Director at Belong Tracy Paine, paying tribute to Michaela, said: “I am thrilled Michaela has finally been acknowledged for all the hard work and commitment she has shown to our customers.”