THRIVING Wigan logistics services provider Torque has continued to make waves through being appointed by men’s designer swim and resort wear retailer Orlebar Brown.
Torque, whose site on Martland Park totals 350,000ft sq and employs over 80 people, now manages the holding of all the client’s European stock, overseeing deliveries from the retailer’s suppliers and shipment into its own distribution centre.
The logistics specialist also picks, packs and despatches all sales orders to Orlebar Brown’s wholesale and retail customers.
In addition, Torque picks replenishment orders for the client’s e-commerce site and sends these, with the retailer’s packaging, which it holds, to Orlebar Brown, for packing and despatch. Torque can also provide personalised embroidery of garments requested via web orders.
The logistics specialist’s initial task after being appointed was receiving, and undertaking a full count of, stock transferred from the client’s previous warehouse. Torque has also already achieved the full integration of its industry-leading RedPrairie warehouse management system with the retailer’s Netsuite platform.
Lindsey Cotter, operations director, Orlebar Brown, said: “Factors such as the scalability of Torque’s stock holding mean they’re able to satisfy all our current needs, from a warehousing and fulfilment centre perspective, including being able to handle the seasonal nature of our business.
“We’re very confident they’ll be able to cater for our future requirements too.”
London-based Orlebar Brown currently has three stores of its own in the capital and plans to open another in Canary Wharf later this year. In addition, over 250 independent retailers sell its output globally. Torque’s service includes providing customised tagging of the client’s garments for stockists such as luxury London department store Harrods.
Vanessa Hope, head of sales and marketing, Torque, said: “We’re delighted to be working with Orlebar Brown and look forward to growing with the brand during its continued development as a multi-channel business.”
An independent company with a turnover of £60m, Torque employs more than 700 people across sites in Leeds, Bradford, Wigan and London. Other clients include: Curvy Kate, the premium lingerie brand for ladies with a fuller bust, British women’s active wear brand Sweaty Betty, leading hair piece specialist Daxbourne International, major business work wear retailer TM Lewin, outdoor clothing and equipment retailer Mountain Warehouse, golf clothing specialist PING Collection Europe and premium coastal fashion retailer Crew Clothing.