Housing row finally resolved

Steven and Janet Yates

Steven and Janet Yates

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A TENANT has paid tribute to the power of the media after contacting the Wigan Evening Post with complaints about his rented home.

Steven Yates, from Bickershaw, and his wife Janet experienced a catalogue of issues since moving into the Wigan and Leigh Homes property on Belmont Avenue around a month ago.

Hopefully we will now be sorted but I feel it’s only because I called the newspaper. They didn’t seem to want to do anything until I rang up the media

Steven Yates

Mr and Mrs Yates say they had problems including swarms of flies in the bathroom and a terrible smell coming from underneath the floorboards.

However, just a few days after Mr Yates rang the paper Wigan and Leigh Homes went to see him and arrange for United Utilities to visit and diagnose a number of drainage issues, with the housing provider now apologising for the delay.

Mr Yates, 37, said: “Hopefully we will now be sorted but I feel it’s only because I called the newspaper. They didn’t seem to want to do anything until I rang up the media.

“We’re disabled people and we’ve only just moved in here, we need good working relationships with the council.

“When the manager from Wigan and Leigh Homes visited he said he would get someone out that day, and United Utilities came and found a large blockage affecting quite a few houses in the street. They’re also going to change our pipes in the bathroom.

“When we moved it the smell was horrible, it was like there was something dead under the b athroom. We also had 50-odd flies coming up and down through the shower drain.

“When we rang up they seemed reluctant to send someone. It just felt like we were being taken for a ride.”

Mr Yates said he and his wife Janet, 28, had also experienced difficulties since moving to Bickershaw with getting assistance emptying all their bins.

He says they are supposed to receive help with all their rubbish collections and claimed he has email confirmation from Wigan Council that this is the case but for the first few weeks at the Belmont Avenue home some of the recycling bins were left full.