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Fare row over schoolgirl’s ‘fine’ for lost pass

Nicola Disley with daughter Jessica Disley, 12, who was fined after not having her school travel pass

Nicola Disley with daughter Jessica Disley, 12, who was fined after not having her school travel pass

A MUM is battling with a bus company after she claims her daughter was fined for not having her school bus pass - despite having the full fare.

Nicola Disley, of Scholes, has raised a complaint with South Lancs Travel after a driver allegedly demanded 12-year-old Jessica hand over £5 as she could not produce her pass quickly enough.

She said that the St John Fisher High School pupil was getting on the 947 service back home and had her usual £1.20 concession fare ready but could not find her pass that endorses it.

But as there was a queue forming, the bus driver allegedly lost his patience and told her to give £5, which she handed over. That’s £3.40 more than the unconcessionary fare. Nicola, 33, said: “I cannot believe she was charged £5. I rang the bus company and the woman on reception told me that is the correct amount they charge if someone does not produce the pass to prove they are entitled to a reduced rate.

“I don’t understand why she had to pay £5.

“Surely she would have just had to pay the normal full fare of £1.60. She had the pass on her, but she had that many bags and pockets she couldn’t find it.

“There was a massive queue and the driver was rushing her.

“She was really upset about it.

“I think it is wrong to do that to kids - what would have happened if she didn’t have £5? Would she have had to get off the bus?

“It costs a fortune to pay for my children to travel to school as it is.”

A spokesperson for South Lancs Travel denied the claims, saying that if a pupil did not have their ‘igo’ concessionary pass, they would only be charged the full fare of £1.60.

He added that a bus driver does not have the power to fine anyone.

Instead this would be an inspector from Transport for Greater Manchester.

A spokesman for TfGM said that on this occasion, no inspector was on board the bus, so the organisation was not in a position to comment further.

 

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