Top award for care village

General manager of Belong, Wigan, Gill Menguy, with resident James Davis
General manager of Belong, Wigan, Gill Menguy, with resident James Davis
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A WIGAN care village has been rated one of the top in the country.

Belong Wigan on Millers Lane has need named as one of the highest performing care homes in the latest nationwide survey, Your Care Rating.

The village were awarded an overall performance rating (OPR) of 866 out of 1,000.

Gill Menguy, General Manager at Belong Wigan, said: “We’re delighted with our results from the 2013 Your Care Rating survey as it demonstrates how fulfilled our residents are.

“All of our scores across the four main themes are high and it just goes to show that the reality of day-to-day life in a care setting such as ours is very good, something which is often at odds with the public’s perception.

“That said, we still want to get even better and the results give us crucial feedback on where we can improve.”

The survey puts residents’ care at the heart of understanding more about how well care homes perform.

Survey results are also a vital tool for families when they are choosing a care home for a loved one as it gives them direct feedback on the views of the most important audience – the residents.

More than 20,000 residents in 1,055 care homes across the UK took part.

They provided feedback on a range of categories, across four broad themes which were the staff and care, home comforts, choice and having a say, and quality of life.

The OPR score is an overall score based on the results across the four Themes. Belong Wigan achieved scores of 913 for quality of life and 879 for staff and care.

Belong Wigan is a community village providing a range of care services, facilities and housing options, including households providing 24 hour residential, dementia or nursing care; apartments for independent living and a home care service for people living in the wider community.

While Your Care Rating has been designed to give care homes and operators valuable feedback on how each home is performing, it is not a nationwide ranking of the best and worst care homes in the country.

When choosing a care home there are many other factors outside of the survey – including cost, location and need for specialist services.

Every home caters for different needs and different resident preferences, which is why a like-for-like comparison is not suitable.