Pasty maker Ginsters apologised to a man who crunched into a snail as he ate one of the company's products.
Simon Enticknap, 21, from Basingstoke, Hants, was having a chicken and mushroom slice before work when he spat out the creature.
A spokesman for the Cornwall-based company said: "It appears that the object came in with a delivery of fresh mushrooms and had not been removed by our rigorous washing process, which is an extremely rare occurrence."
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