Why such swingeing increases? Water companies say they are committed to huge investment, from new reservoirs to fixing leaks.
But we've heard all this before, haven't we?
Should customers trust these firms, when for years they have made huge profits, paid generous dividends, awarded their top brass vast salaries (plus bonuses), charged the earth and all too often failed to do a proper job?
If ever there was a time for the regulator OFWAT to show some real teeth, this is it.
Darryl Ashton, address supplied

Free range not healthiest option
Regarding the free range egg deal to schools, which has been hailed a major victory for child health and animal welfare - the animal welfare claim is dubious and the child health claim is not true.
The quality of the egg is determined by what the hen consumes. A battery hen's diet is perfected to its requirement, in that it requires the appropriate amount of energy and protein. The quality of the protien is another essential element - the best quality protein our poultry have is white fish meat, and the best vegetable protein it has is soya bean meal and sunflower meal.
Thus the battery hen is provided with a balanced diet of vitamins and minerals, such as calcium, phosphorus, manganese, iron, copper, cobalt, iodine, common salt and water.
The hen is more comfortable in a controlled, warm environment. A depression of temperature increases food intake and a reduction of egg production. Also battery hens are at no risk from predators.
Free range hens are at the mercy of the elements in spring, summer, autumn an winter. What a variety of weather to acclimatise to. Also, wild birds, field mice and rats are aware of food being available.
Ray Woods, via email
charitable life may be best 'religion'
Regarding Mr Utton's recent letter about baptism, I am in my 70s and despairing of ALL organised religions. They assert that they know best, yet over the centuries have been subjected to torture and murder for their beliefs.
More and more I feel that I will just live as decent honourable and charitable life as I can and accept God's judgment at the end of it.
RC grandmother,
(full name and address supplied)

Clarity needed on role of councils
In regards to the anti-terrorism laws, at the root of this question is a deeper issue.
There is a longstanding confusion of roles for local authorities. On the one hand they are there to serve us, on the other they are there to police us.
Dog fouling and cheating on benefits are both against the law, and should therefore be dealt with by the police rather than by councils.
This would generally result in offenders receiving harsher penalties, as the police would tend to seek prosecution through the courts more often than councils would.
We need our council to think clearly: are they there to provide us with services, or to be an additional law enforcement agency?
River, via email (full name supplied)