Local eye hospital which treats many Wigan patients is graded outstanding by health watchdog
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The CQC awarded the Skelmersdale hospital – which treats many Wigan people – the highest possible overall rating (outstanding), praising short waiting times, how the service respects the individual needs of each patient, tailors services accordingly, and improves experiences based on feedback.
The Skelmersdale site, located at Whelmar House, Southway, opened in 2018 and is one of 38 hospitals across England operated by SpaMedica,a leading provider of NHS cataract surgery.
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Hide AdIt provides eye health services to people from across West Lancashire, with the company’s head office based in Bolton.
Kerry Moseley, hospital manager at SpaMedica Skelmersdale, said: “Seeing the results of the CQC report is incredibly rewarding and it’s a great testament to the work of every single person in our team.
“We take pride in delivering the highest quality levels of service and we work hard to care for all our cataract and AMD patients throughout their treatment journeys. We constantly ask our patients what we can do better and strive for continuous improvement, to consistently deliver individual care to everyone across the region.
“I’m absolutely delighted to be continuing to deliver our excellent care as an ‘outstanding’ hospital and support more patients in achieving better vision.”
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Hide AdThis pride in providing the very best in patient care is highlighted time and again in the CQC’s report, with inspectors noting several occasions where staff members have gone beyond the call of duty.