WIGAN couple were flabbergasted when they were refused entry to a waste tip - due to a minor permit error.
Alison Thorpe, who runs Lucky Hens rescue shelter in Amberswood, and her husband, Dane, regularly visit the depot in Ince, using their free monthly permit for their trailer.
But when Dane, 53, entered the site, he was unable to do so, as the documentation stated Mrs Dane Thorpe, instead of Mr. Alison, 51, said: “We are in the middle of a housing conversion and we have lots of timber and metal.
“My husband has a trailer and we regularly take rubbish to the tip, we have a permit every month for our Isuzu Trooper. But this time, Dane took our other car, a Mitsubishi, but he had the number plate we use for the trailer and our permit.
“But because it said Mrs instead of Mr, depot staff would not let him in, despite us using this car and permit before.
“Staff expected him to turn his big trailer around, rather than just drive through the yard, which was a hard task. They didn’t even ask for ID to prove that his name was Dane and it was an error.
“We didn’t even notice it until it happened. We were fuming, especially as it was not our mistake - it was the council who issued the permit. It is no wonder there is a lot of flytipping if this is the attitude of the depot.”
A council spokesman said: “It is the resident’s responsibility to check the permit details are correct before attending site and any errors on the permit application can be amended and a replacement permit posted out to the resident. Mr Thorpe’s details have now been corrected and a replacement permit has now been sent.
“The council would like to apologise to Mr Thorpe for any inconvenience caused.”
The recycling centres will accept household waste on site by car with or without a single axle trailer up to four metres long; a van under 3.5 tonnes with or without a single axle trailer up to four metres long with a permit; a car or van under 3.5 tones with a twin axle trailer (up to 4m long) with a permit. Trailers over three metres long will not be allowed at Slag Lane.