Have your say on our town hall services

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WIGAN borough residents are being asked what they think about the council.

A survey asking a range of questions about town hall services is being sent out to 4,500 local homes.

It’s an important piece of research for the council and the results will help guide the shape of services in the future.

As part of The Deal, the council has committed to “listen, be open and honest”. The Deal is an informal contract between the council and residents and includes a commitment for both sides to work together to make Wigan borough a better place.

The survey has been directly sent to a representative sample of residents to complete. Everyone who completes the survey will be entered into a draw to win an iPad. The questions cover topics such as recycling, roads and anti-social behaviour. The survey is being carried on the council’s behalf by independent research agency Ipsos MORI.

Coun Terry Halliwell, Wigan Council cabinet member for service transformation, said: “It’s really important residents tell us what they think about the services we provide. We want to get as much feedback as possible so we can so we can use that information to make vital decisions in the future and ensure we are providing value for money, which is a central part of The Deal.

“Councils are sometimes accused of failing to listen to the public. Well this is a genuine opportunity for residents to have their say and let us know what they think of the council and what our priorities should be.”

Completed surveys should be sent back by July 29. Anyone who has not received a survey but would still like to have a say, email ideas@wigan.gov.uk. The council will also be seeking views from residents as part “have your say” month in July. This will include social media activity, focus groups and service-based questionnaires.