NYE was busiest day ever for WhatsApp voice and video calls

New Year’s Eve 2020 was the busiest day ever for voice and video calls on WhatsApp, the messaging app has said.
Did you video call someone on New Year's Eve?Did you video call someone on New Year's Eve?
Did you video call someone on New Year's Eve?

New Year’s Eve 2020 was the busiest day ever for voice and video calls on WhatsApp, the messaging app has said.

Facebook, which owns the platform, said it also saw a spike in group video calling on Messenger and in live broadcasts on Instagram and the native Facebook app.

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According to the social network, more than 1.4 billion voice and video calls were made on WhatsApp on December 31, which the company confirmed was the highest number of calls in single day.

On Messenger, twice as many group video calls were made compared with a normal day on the service, and 55 million live broadcasts on Facebook and Instagram were also registered as users flocked to share New Year with others.

Ongoing lockdown restrictions around the world meant New Year celebrations were notably more muted than in previous years as people stayed at home.

Facebook said it has seen significant increases in video calling as users looked to stay in touch with friends and family while social distancing measures have been in place.

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Caitlin Banford, technical program manager at Facebook, said: “We had engineering teams ready to support any issue, so the world could ring in 2021.”

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