Yobs in McDonald’s abuse shame

Wigan Town Centre McDonald's is mobbed by youths
Wigan Town Centre McDonald's is mobbed by youths

SHOCKING film of yobs causing havoc at a Wigan town centre eatery is being investigated by police.

A mobile phone video of the incident at the Standishgate branch of McDonald’s, taken by a shocked witness, has gone viral on the internet with tens of thousands of hits.

And many local people who have viewed it say it has brought shame on the town.

The footage, posted on YouTube, shows a number of people in their mid to late teens intimidating female staff by vaulting the counter into the kitchen area, making lewd comments, hurling personal insults at them and chanting offensive songs.

Innocent onlookers queueing among the trouble-makers observe helplessly, while the abused staff can be seen bravely trying to get on with their work amid the bedlam, before pressing the in-store alarm system to alert the central CCTV control room.

Police say they arrived to find around 100 young people inside and outside of the restaurant.

McDonald’s has today issued a statement saying the company will offer support to those on duty on the night.

A spokeswoman said: “We were appalled by the deplorable behaviour displayed in our Standishgate restaurant on Tuesday.

“The safety and security of our employees is of paramount importance, and it is completely unacceptable for them to be the targets of any level of intimidation or abuse.

“On the evening in question, employees activated the staff alarm system which is installed to guard their safety and limit the need for confrontation.

“The alarm system alerts the central CCTV control room to any disturbance and gives them full control to monitor the situation.

“Customers in the restaurant at the time the alarm was activated will have been informed over the speakers that they were being recorded and that the police had been called.

“Fortunately, nobody was injured. But we are offering our full support to those staff members affected by the shock of the incident. We are also cooperating fully with the police.”

While the youngsters chanted vile songs and threw leaflets across the restaurant, staff gamely tried to continue serving them.

Their actions were widely condemned as the video received thousands of hits in the first 24 hours.

One said: “Wow, I’m ashamed of my own home town. And to say I know some people in that video. Good God. Sort yourself out people.”

Another user praised the staff in the restaurant, and added: “This is just ridiculous. There is nothing funny about this at all. These people should be ashamed of themselves, but they won’t be.

“I think the staff acted appropriately and I commend them for being as calm as they were, given the situation.”