Readers' letters - April 9

Why is it being made increasingly difficult (and in some cases impossible), to carry out a transaction, acquire information or query anything without being forced to go online?I am fairly computer literate but do not wish to do everything online and instead prefer to hear a human voice at the end of the phone who will deal with my concerns personally. It used to be the case whereby one could pick up the phone and speak to a helpful person who would respond to one’s request immediately or phone back with the information required on the same day. Now, sometimes when emailing, one is told to expect a reply within 21 days. What kind of a service is that? It appears to me that the unwillingness by councils and some companies to give out direct contact numbers is to avoid accountability and having to handle people’s queries instantly. There are those who are quite happy to do everything online and I have no problem with that, but where is the freedom of choice for those who do not own a computer and who will never want to use this method of communication? Susan Richardson Address supplied

Brexit is being betrayedIt has been mooted by the Brexit Select Committee that Britain should remain in the European Economic Area and follow the Norwegian model after we leave the EU.Well, that is Brexit in name only and not leaving as voted for by the majority of the public. If we remain in the EEA, then Britain would have to pay the EU annual tribute money, obey a large proportion of EU laws, and have open borders to EU citizens.The Remainers, who form the majority of the Commons’s Brexit Select Committee, are still fighting a rearguard action and Brexit is being betrayed, with plans being laid so we do not really leave and groundwork is being established for the UK to rejoin in the years to come.Only UKIP stands for a full and complete exit from the EU and we are needed now as much as ever.Paul NuttallNorth West MEPUK Independence Party

Labour – the sensible party

Once again the media, led by Rupert Murdoch’s newspapers and the BBC, are trying to smear Jeremy Corbyn. First of all, he was a Russian spy filmed in front of the Kremlin with a doctored hat, then he has been likened to Himmler, a killer of Jews.Even the Woman for all Seasons and Occasions joined in at Prime Minister’s Question Time on Wednesday, March 21. Mrs May also found a small amount of money from the magic tree for the hard-pressed NHS staff. Even now they have not caught up after seven years of austerity. The train strikes go on because of Mr Grayling’s hate of unions which is costing millions in people being late for work.In spite of being told that the economy is doing well, we still have loads of food banks and people sleeping rough.Boris Johnson is trying to emulate Winston Churchill by taking us to war with Russia. If Mr Putin gets mad and turns off the gas imports, we will be in trouble.So, if you want a sensible party that looks after the poor and downtrodden in the local elections and national elections, vote for Jeremy Corbyn and the Labour Party.Brian Gannonvia emailTribute to darts champ Eric

I’m sad to hear of the death of former world champion darts player Eric Bristow, who died after a heart attack in Liverpool at the age of 60.Eric did much to make popular this working class sport by bringing it to our TV screens during the 1980s. I’ve seen him a number of times over the years, doing exhibitions, and he always seemed a gentleman. His prodigy, of course, was Phil Taylor, the greatest of them all. John AppleyardAddress supplied