When choosing on which mobile phone you are going to pick up next, a lot of factors will go into the decision making process. However, among the highest priority is probably the reliability of the handheld.
After all, you don’t want to fork out for a new phone (or sign up for a new contract deal) only to find that your device breaks down after a year or two. Which? pulled together a survey based on the ownership of over 15,000 smartphones purchased in the last seven years, reveals which phone brands develop the most faults and how quickly these can happen.
Samsung, Apple and Google are the most popular brands on the market, but they are middle of the road among their competitors for the number of faults they develop, with around 1 in 10 developing in six years. However, only 9% of faults affect smartphones overall within three years of owning one, so there's not too much to worry about when it comes to a phone's hardware if you want to keep it for longer.
But which popular brands are the worst for developing faults? See the six with the highest likelihood of developing a fault after just 12 years in the gallery below.
1. Phones worst for faults
Worst phone brands for developing faults, according to a Which? survey. Photo: Tetiana - stock.adobe.com | Tetiana - stock.adobe.com Photo: Tetiana - stock.adobe.com
2. Xiaomi
Based on a sample size of 327, the Which? survey found that 6% of users reported a fault developing within the first year of ownership. While 10% reported a fault developing by year three and 11% by year six. Photo: STR/AFP via Getty Images | STR/AFP via Getty Images Photo: STR/AFP via Getty Images
3. Sony
In the Which? survey, based on a sample size of 210), found that 6% of Sony users reported a fault developing within the first year of ownership. Within three years that increased to 17% and 20% after six years. Photo: Pau Barrena / AFP via Getty Images | Pau Barrena / AFP via Getty Images Photo: Pau Barrena / AFP via Getty Images
4. HTC
Based on a sample size of 36, the Which? survey found that 6% of HTC owners reported a fault developing within the first year of ownership. By year three this had rocketed to 33% and in year six had reached 39%. Photo: SAM YEH/AFP via Getty Images | SAM YEH/AFP via Getty Images Photo: SAM YEH/AFP via Getty Images