NHS England has published the results of its GP Patient Survey 2026, which covers a range of topics, from people’s overall experience, how easy it was to contact a practice by telephone and the wait for an appointment.
We have collated the results for the question: “Overall, how would you describe your experience of your GP practice?”
Respondents could choose whether their experience was “very good”, “good”, “neither good nor poor”, “fairly poor” or “very poor”.
We have already shared the best-rated surgeries – those scored as “very good” by the highest percentage of patients – in this article.
Now, we can reveal which practices were rated as “very poor” by the most patients in the survey.
One surgery does appear in both lists, having scored highly for “very good” ratings but also among those rated as “very poor”.
13. GP practices rated
Rivington Way Surgery in Platt Bridge was rated as "very poor" by six per cent of respondents Photo: Google
14. GP practices rated
Foxleigh Family Surgery, at Bridgewater Medical Centre in Leigh, was rated as "very poor" by six per cent of respondents Photo: Michelle Adamson