How easy or difficult it is to call a surgery was one of the questions posed in the GP patient survey, carried out by Ipsos for NHS England, which looks at how patients view their experience with their GP.
We have already looked at the practices which were easiest to contact by phone.
Now, we have ranked GP practices across Wigan borough according to the proportion of patients who said it was “fairly difficult” or “very difficult” to reach them by phone.
13. Shevington Surgery
30 per cent found it fairly or very difficult to contact this GP surgery by phone Photo: Michelle Adamson
4 / 4