Treatment of Owen Farrell is 'remarkable' and 'shameful', insists boss
Farrell will miss the Six Nations after deciding to take a break from international rugby in order to "prioritise his and his family's mental well-being", although he will continue to play club rugby.
The unexpected decision comes after the 32-year-old fly-half led England to a third-place finish in the recent World Cup after losing to champions South Africa by a point in the semi-final.
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Hide AdFarrell has long been a lightning rod figure in the sport but the condemnation peaked in August when he was sent off for a dangerous tackle against Wales, a decision that was overturned by a disciplinary hearing only to then incur a ban on appeal.
England's captain was frequently booed in France, sometimes with his family present in the stadium, and McCall is impressed that he delivered a series of strong performances despite shouldering a heavy burden.
"It's remarkable that he played the way he played during the World Cup, if we take into account how he was feeling," McCall said.
"He is a person who is right on top of his game at the moment, yet he and his family have been made to feel the way they feel. It is shameful. It's not right.
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Hide Ad"I've worked with Owen for 15 years, every day, and the person that has been portrayed in the media bears no resemblance to the person I know. He's a family man, they've always come first.
"There was a narrative created and started and that's been there for quite some time. There's only so much that someone can take.
"On top of that, he's a brilliant, caring, supportive team-mate and a loyal friend to many. And a very good, decent human being. That's the person I know.
"It was courageous and brave of him to open up. I admire Owen for many reasons anyway, but even more for doing this.
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Hide Ad"I'm not worried about Europe or the club at all. I'm worried about Owen. We want him to be OK and happy. Clearly he hasn't been.
"You might say 'he's the England captain', but I'm not sure that England captains have faced the level of scrutiny that he has.
"Very rarely is it positive and we're talking about someone who is a model professional, who cares deeply about what he does and who he does it with."
Farrell has thrown himself into club rugby since his return from the World Cup and McCall revealed that "he said that he was glad he did that".
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Hide AdBut when - and if - England's leading points scorer and veteran of 112 caps returns is unknown.
"Owen's happiness and well-being are paramount. If that, in time, involves returning to the international fold then so be it," McCall said.
"He has nothing to prove. All those caps, being captain, wasn't enough for some people.
"If he wants to go back after a break and it's something that he enjoys and loves then good for him. If he doesn't want to in six, eight months' time then we'll support that too."