Wigan metering specialist secures major national data services contract

Calisen Metering Services (CMS), part of Calisen Group and based at Wigan Cotton Works, has secured a new contract with So Energy Trading Limited to provide meter reading services (otherwise known as data retrieval) across Great Britain.

So Energy, which delivers renewable energy, smart tariffs, and solar solutions to almost 300,000 homes, is investing in improved data quality as it prepares for future industry change.

As the energy sector shifts towards market-wide half-hourly settlement (MHHS), access to accurate, high-quality meter data will play an increasingly important role in supporting billing performance, customer service and regulatory requirements.  

The multi-year agreement follows a competitive tender process during which Calisen demonstrated its capability, scale and reliability to deliver consistent, proven field services at national scale.

Calisen said that its experience in meter reading services and operational delivery was a key differentiator.  

Under the new partnership, Calisen will deploy its nationwide field service operatives to undertake meter reading and site visit activity across the whole countrt.

This will support So Energy’s continued focus on customer service, operational excellence and compliance with an evolving regulatory framework.

Joe Unsworth, Commercial Director at Calisen said:

“Our work with So Energy comes at an inflexion point for the industry.

“As suppliers prepare for Market-wide Half-Hourly Settlement, the importance of accurate and reliable meter data has never been greater.

“Calisen brings decades of experience in field operations, and a commitment to accuracy, safety and customer experience as key capabilities.

“These capabilities will support So Energy in delivering for its customers both now and in the future.”

Charlie Davies, CEO and Co-founder at So Energy said:

"As the world continues to face uncertainty around energy prices, So Energy remains committed to making meter-reading services as accurate and accessible as possible.

“Data retrieval remains a critical component of today’s market landscape, and our partnership with Calisen enables us to provide customers with accurate billing and better consumption insights to support effective energy management.

“We look forward to working closely with Calisen to elevate meter-reading services across the UK. Smart meters play an essential role in helping customers reduce their energy bills and carbon footprint, while taking greater control of their energy use.

“This partnership reflects a shared commitment to enabling a smarter, more resilient, data-driven energy system.”