Wigan borough residential service wins national award for mental health work

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A Wigan residential service supporting people living with mental health conditions has been recognised for its excellent care with a national award.

Colleagues and residents at Ashwood Court, in Lowton, took home the trophy for Tenant Co-Production at the national Housing With Care Awards.

Judges praised the team for ensuring residents are actively involved in decision-making and “embodying co-production in putting its people at the very heart of initiatives.”

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The team received their award at a gala dinner held at London’s Hilton Bankside Hotel.

Left to right: awards host Steve Wells, Ashwood Court manager Colette O'Neill, deputy manager Nicky CumberbatchLeft to right: awards host Steve Wells, Ashwood Court manager Colette O'Neill, deputy manager Nicky Cumberbatch
Left to right: awards host Steve Wells, Ashwood Court manager Colette O'Neill, deputy manager Nicky Cumberbatch

Awards host, the actor and comedian Steve Wells, described how they “enable residents to choose how to improve their daily lives, attain personal goals and be involved in the evaluation, planning and delivery of activities within the residence and the wider community.”

The award is particularly special to the team at Ashwood Court, which is owned by national health and social care charity Making Space, because co-production is at the core of the charity’s commitment to social care.

Colette O’Neil, registered service manager, Ashwood Court, who collected the trophy on behalf of the team, explained: “Co-production means ensuring that the people who use our services are at the centre of every decision made about their own care and the environment they live in.

"At Ashwood Court, and throughout Making Space services, everything we do is geared towards ensuring this happens as standard.

Residents at Ashwood Court are also supported to lead on their own care plans and encouraged to develop the skills and activities they’re interested in.

“Daily operations and personal care are planned and delivered in a meaningful, positive way for everyone involved,” Colette added.

“Everything is done democratically, from the choice of décor, menus and nutrition, to the events and activities we arrange at Ashwood Court and in the community.

“To be recognised with this national award really is special to all of us here at Ashwood Court. I’m thrilled for all our residents and colleagues who work so hard to make this a wonderful place to live and work.”

Keri Smith is the associate director of development and social value at Making Space. She said: “Having a voice, feeling valued and being recognised and respected for who you are is something we feel very strongly about at Making Space.

"Our new strategic plan for 2024- 2029 reaffirms our commitment to co-produce our services with the people we support and their carers.

“The team at Ashwood Court embody all of these values, and to see this recognised with a national award is an achievement we’re all incredibly proud of. We also applaud all the very worthy finalists and nominees who recognise and embrace the value of co-production.”

Care Talk magazine’s Housing with Care Awards recognise and celebrate excellence in accommodation and services for integrated retirement communities, people with learning disabilities and people with mental health problems, retirement villages, assisted living, extra care housing and supported living and shared lives schemes.

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