NHS England has published the results of its GP Patient Survey 2026, which covers a range of topics, from people’s overall experience, how easy it was to contact a practice by telephone and the wait for an appointment.
We have collated the results for the question: “Overall, how would you describe your experience of your GP practice?”
Respondents could choose whether their experience was “very good”, “good”, “neither good nor poor”, “fairly poor” or “very poor”.
We have already shared the best-rated surgeries – those scored as “very good” by the highest percentage of patients – in this article.
Now, we can reveal which practices were rated as “very poor” by the most patients in the survey.
One surgery does appear in both lists, having scored highly for “very good” ratings but also among those rated as “very poor”.
1. GP practices rated
Westleigh Medical Practice was rated as "very poor" by 13 per cent of respondents Photo: Google Street View
2. GP practices rated
Leigh Sports Village was rated as "very poor" by eight per cent of respondents Photo: Google Street View
3. GP practices rated
Dr Tun and Partners, based at Hindley Health Centre, was rated as "very poor" by eight per cent of respondents Photo: Google
4. GP practices rated
Golborne Surgery was rated as "very poor" by seven per cent of respondents Photo: Contributed