How easy or difficult it is to call a surgery was one of the questions posed in the GP patient survey, carried out by Ipsos for NHS England, which looks at how patients view their experience with their GP.
We have already looked at the practices which were easiest to contact by phone.
Now, we have ranked GP practices across Wigan borough according to the proportion of patients who said it was “fairly difficult” or “very difficult” to reach them by phone.
1. GP surgeries
Generally, how easy or difficult is it to contact your GP practice on the phone? Photo: Mixed
2. Boothstown Medical Centre, Parr Bridge Health and Well-being Centre
56 per cent found it fairly or very difficult to contact this GP surgery by phone Photo: Google Street View
3. Standish Medical Practice
47 per cent found it fairly or very difficult to contact this GP surgery by phone Photo: Michelle Adamson
4. Kumar Family Practice, Chandler House, Worsley Mesnes
44 per cent found it fairly or very difficult to contact this GP surgery by phone Photo: Google