The GP patient survey, carried out by Ipsos for NHS England, looks at how patients view their experience with their GP.
We have already used the results of the survey to reveal the top 15 GP practices in Wigan borough with the most helpful reception and administrative teams.
Staff could also be marked as “not very helpful” or “not at all helpful”, so we have put together a list of the 15 surgeries where staff were the least helpful.

1. Least helpful GP reception and administrative teams
According to the GP Patient Survey results Photo: Mixed

2. Boothstown Medical Centre, Parr Bridge Health and Well-being Centre
30 per cent found the reception and administrative team at this GP practice were not helpful Photo: Google Street View

3. Westleigh Medical Practice
29 per cent found the reception and administrative team at this GP practice were not helpful Photo: Submitted

4. Rivington Way Surgery, Platt Bridge
26 per cent found the reception and administrative team at this GP practice were not helpful Photo: Google