Wigan optician launches new clinical procedure service for dry eyes

Specsavers in Wigan launches ZEST, an okra-based gel treatment, to alleviate dry eye symptoms.

Specsaver in Wigan has launched a brand new clinical service designed to help improve the symptoms of dry eyes, improving comfort for customers with the condition. 

SPECSAVERS in Wigan has launched a brand new clinical service designed to help improve the symptoms of dry eyesplaceholder image
SPECSAVERS in Wigan has launched a brand new clinical service designed to help improve the symptoms of dry eyes | Specsavers Wigan

The store on Standishgate can now provide the new ZEST (Zocular Eyelid System Technology)  service, which is carried out in-store by a trained clinician and is a quick, comfortable and non-invasive procedure which lasts around 10 to 20 minutes. 

ZEST uses a natural, okra-based gel and a specialised swab to deep-clean the eyelids and lashes. By clearing away the biofilm, debris, and mites that block vital oil glands, it delivers immediate, soothing relief, allowing people to regain comfort and focus on their daily lives.

Dry eye symptoms can vary from person to person, but common symptoms regularly include sore, irritated or itchy eyes, redness, water eyes and blurred vision. The condition is becoming increasingly common due to factors such as increased screen time, air conditioning, heating and aging. 

Laura Gardner, store director at Specsavers Wigan, said: “Many people assume dry eyes are simply something they must live with, but untreated dry eye can significantly impact quality of life, comfort and even vision. Symptoms can sometimes worsen over time if the underlying cause is not addressed properly.

“Seeing an optometrist or contact lens optician is important because they can assess the health of the eye and eyelids, identify the root cause of the dry eyes problem and recommend the most appropriate procedure plan. In some cases, symptoms of dry eye can also overlap with other eye conditions, so a professional assessment helps ensure patients receive the correct care and advice.

“Many customers say that after procedures like ZEST, it feels similar to the difference you notice when you clean your glasses – everything becomes clearer, more comfortable, and easier to focus on. It’s a simple step that can have a big impact on how you see and feel.’

About the new service, Laura added: “Patients will receive a full assessment beforehand to determine whether ZEST is suitable for them.

“It is also important to highlight that while many patients notice significant improvement after one session, dry eye is often a chronic condition, so ongoing management and at-home care may still be recommended to maintain results.”

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