Virgin Media

Watchdog Which? criticises 3 utility firms over poor customer service

Luke Marsden decided to swap Sky for Virgin as his broadband provider but still has problems

LUKE MARSDEN: my nightmares with broadband and customer service

Virgin Media O2 will cut up to 2,000 jobs

Virgin Media O2 to cut more than a tenth of UK workforce

Virgin Media customers across the country have reported an outage with internet service

Virgin Media customers frustrated as internet provider goes down

Virgin Media will axe hundreds of jobs

Virgin Media O2 set to axe hundreds of jobs despite soaring revenues

Virgin Media is offering boosted upload speeds for customers

How to run internet speed test as Virgin Media broadband goes down

Virgin Media customers told to switch off their routers - here’s why

Virgin Media is offering boosted upload speeds for customers

Virgin Media to offer boosted upload speeds to customers

A quarter of adults don’t have enough money to spend on non-essential purchases,...

Virgin Media O2 has installed a new interactive children’s playground in central London

First-of-its-kind futuristic children’s playground opens in UK

Virgin Media O2 has partnered with the British Heart Foundation (BHF) to make defibrillators more accessible on the high street.

Virgin Media O2 stores to install defibrillators to save lives

Virgin Media O2 increases free data in response to rising cost of living

New Sky deal includes broadband and ‘free’ Netflix - and could save you money

EE has brought back EU roaming charges for calls and data (Photo: Adobe)

New charges for EE customers as network brings back EU roaming fees

Regulator Ofcom said it had received 33 complaints per 100,000 customers that Virgin Media had during the first quarter.

Virgin Media most complained-about telecoms provider

Millions feel overwhelmed by the thought of returning back to 'normal' life afte... Floriane Laroche

As many as seven million people could be using out-of-date routers – accessible to hackers (Shutterstock)

Why seven million households across the UK could be vulnerable to hackers

(Photo: BEN STANSALL/AFP via Getty Images)

The nominees for 2021's Bafta television awards have been revealed - here's who'...

This year's nominees for Bafta's Must-See Moment Award include everything from mispronounced words to powerful dance routines (Photos: Getty Images/ITV/Disney)

Remember ‘mee-cro-wah-vay’? Bafta has revealed the top TV moments of the year

Are you desperate to change your provider? (Photo: Shutterstock)

Switching broadband provider should be 'less hassle' says watchdog - everything ...

Has 5G launched where you live? (Photo: Getty Images)

Virgin Media launches 5G in 100 UK towns and cities - here’s the full list

Struggling families can access free fast broadband for home learning - full list...

Beverley and Ian Parr with their daughter Bethany

Family's anger as telecoms giant cuts them off

A fifth of parents have embarrassing photos as a result of a trip to Santa’s grotto

One in five red-faced parents have had to personally apologise to Father Christm...

Virgin Media could charge you up to £240 to cancel early - your rights explained

You can virtually visit Santa in his grotto for free this December - here’s how

Chris Tucker

Broadband woes cause misery for Wigan couple working from home

A frustrated IT contractor fears he could lose out on work as he enters his 11th day without broadband internet.

Gaynor Clarke

(Photo: Shutterstock)

Virgin Media customers are reporting problems with internet and user accounts - ...

Disney channels are disappearing from Sky TV and Virgin Media - here’s why

Here's where to watch Sky Atlantic’s Bafta-nominated disaster drama Chernobyl on...

(Photo: Chris Jackson/Getty Images)

Here's the full list of nominees for 2020's BAFTA TV Awards - and when the winne...

Here’s why your internet may have stopped working last night

Virgin Media is giving all customers access to 18 popular channels for free - he...

Virgin Media has announced it will give its customers access to seven kids’ TV channels for free, to help keep children occupied during the UK lockdown (Photo: Shutterstock)

Virgin Media customers can now get 7 kids’ channels for free - including Nickelo...

New jobs are being created at sites including Manchester

Virgin Media are creating more than 500 contact centre jobs - here's how you can...

Virgin Media admits a data breach that affected 900,000 customers - are you one ...

The closures will take place between March and April this year (Photo: Shutterstock)

Virgin Media announces closure of 25 UK stores - here’s the full list of locatio...

The Virgin store in Crompton Street

Virgin Media is closing its Wigan store

Virgin Media customers to see their wifi speed double after free new broadband r...

Ofcom proposes ban on mobile firms selling locked phones

How did your provider rank? (Photo: Shutterstock)

These are the worst broadband providers in the UK - how does yours rank?

Millions of Virgin Media TV customers could see a price hike in September and October (Photo: Shutterstock)

Millions of Virgin Media TV customers to see bills rise - are you affected?

Virgin Media customers suffered mobile network outages and could claim compensation (Photo: Shutterstock)

These are your rights to a refund or compensation after the Virgin Media outage

The new scheme is being led by the industry regulator Ofcom

How do the new broadband compensation rules work?

You will now be paid for broadband failings

Money back for broadband and landline customers when things go wrong

Virgin Media and Vodafone

Virgin Media and Vodafone top Ofcom quarterly complaints table

Virgin Media services are down across the borough

Virgin Media network crash across borough

UKTV channels including Dave and Gold were wiped from "around four million" boxes due to a business dispute.

Anger as 'four million' Virgin Media customers lose UKTV channels including Dave...

Broadband woes hit over half of all UK households

Shutterstock

Virgin Media set to hike prices affecting five million customers

Virgin Media users are said to be at risk. Picture: Ian Georgeson

Thousands of customers '˜at risk' following Virgin Media hack

BT are putting their prices up

BT price hike for all broadband and TV users

Parents are finding that their children have become better at navigating technology

Children better with home technology by age 10, parents believe

Eric (left) and neighbour Phil Mercer

Fury over poor internet signal